Customer Service & Hot Lines : 014705788
(၁) အင်တာနက် အဆင်မပြေမှုများအတွက် 09-969644633, 09-969644677, 09-969644673 သို့ ရုံးအချိန်အတွင်း ခေါ်ဆိုနိုင်ပါသည်။
(၂) စာချုပ်စာတမ်းနှင့် လစဉ်ကြေးဝန်ဆောင်မှုများအတွက် 09-664000078, 09-664000087 , 09-883777991, 09-883777992 သို့ ရုံးအချိန်အတွင်း ခေါ်ဆိုနိုင်ပါသည်။
(၃) အင်တာနက်လိုင်းအသစ်တပ်ဆင်ခြင်းနှင့် အခြားဝန်ဆောင်မှုများအတွက် 09-428537788 သို့ ရုံးအချိန်အတွင်း ခေါ်ဆိုနိုင်ပါသည်။
We understand that open and efficient communication is crucial for delivering top-notch Wi-Fi and Fiber network services. Whether you have inquiries, require technical support, or want to discuss your connectivity needs, our contact channels are here to serve you. Here’s how you can reach us:
**1. Customer Support Hotline:
- Phone: Call our toll-free customer support hotline at 014705788, 09664000087, 09969644633, 09969644677, 09969644673, 09428537788. Our dedicated support agents are available 24/7 to assist you with any questions, concerns, or technical issues you may have. Expect prompt and friendly assistance when you call.
**2. Email Support:
- General Inquiries: For general inquiries, send us an email at info@knet.com.mm. Our team will respond to your questions and requests promptly.
- Technical Support: If you’re experiencing technical issues or need assistance with your internet connection, email our technical support team at noc@knet.com.mm.
**3. Live Chat:
- Visit our official Live Chat at Facebook Messenger, Viber and initiate a live chat session with one of our support representatives. This real-time chat option allows for quick resolutions to your queries.
**4. Local Offices:
- KNET Broadband Co., Ltd. has local offices and service centers strategically located to provide in-person assistance and support. Visit our “Locations” page on our website to find the nearest office to you.
**5. Online Contact Form:
- On our website, we offer a convenient contact form that allows you to submit your questions, feedback, or service requests. Simply visit www.knet.com.mm/contact and complete the form, and our team will respond to you promptly.
**6. Social Media:
- Connect with us on our official social media profiles for updates, announcements, and customer engagement. You can find us on platforms such as Facebook, Twitter, and LinkedIn. We’re here to interact with our community and address inquiries.
**7. Community Forums and FAQ:
- Explore our online community forums and frequently asked questions (FAQ) section on our website. You may find answers to common questions and engage with other KNET Broadband Co., Ltd. customers.
**8. Business Inquiries:
- For business-related inquiries, including partnership opportunities and custom network solutions, please email our business development team at sales@knet.com.mm.
**9. Billing and Account Inquiries:
- If you have questions related to billing, account management, or plan changes, please contact our billing and account support team at billing@knet.com.mm.
Our commitment to exceptional customer service extends to every contact point. Whether you’re a residential customer, a business client, or part of a community, KNET Broadband Co., Ltd. is here to ensure your connectivity needs are met with the utmost professionalism and efficiency. Reach out to us today, and let’s embark on a journey of seamless connectivity together.
